We encourage you to start with a month-to-month subscription and allow our Customer Success team to help you with the free on boarding and training. This provides a very low risk way to see if Yurbi is a fit, plus with our 30-day money back guarantee there's no risk if you find out quickly Yurbi's not for you. Why this policy? We're a scrappy bootstrapped company and we want to make sure our resources on trials are applied to evaluators who are equally committed. With that said, if you absolutely must have a trial prior to starting a subscription, just contact us, we won't say no.
For monthly plans we require credit card or wire transfer in our billing portal. For annual plans you have the option of credit card/wire transfer via the billing portal or traditional manual invoice/check payments.
There is a 30-day money back guarantee on all plans, monthly or annual. After 30 days, you can cancel your subscription to not auto-renew by contacting us or via the billing portal. We do not refund any pro-rated amount of your term, you will continue to have access to Yurbi until the end of your current subscription term.
Yes, part of our low risk commitment is you can start with a monthly plan and once very happy that Yurbi is the solution you need long term, just contact us and we can switch you to the annual plan and the cost savings that come with it. If you are already on the Annual Plan you can switch to monthly at your renewal date.
Yes, you must meet the license limitations of each plan (5 or fewer power users for Team, 5 or more for Business) but if you are on the month to month you can switch each month and if you are on the Annual plan you can switch on your renewal date.
We sure do. We have many happy customers all over the world. We accept both credit cards and bank wire transfers as payment methods for International customers.
Yurbi is 100% web-based but we do not offer it as a cloud service. For now we would rather focus on making great software than managing a hosted infrastructure. However, that doesn't stop you from hosting it on Rackspace, Amazon Web Services, Azure or any other cloud provider to offer a cloud-based service to your users or customers (just remember, Yurbi requires a Windows Server).
Included with all plans is free on boarding and training from our Customer Success Team. All plans also include unlimited access to our Customer Success team for the duration of your subscription. If you need more formal training or on-site training we do offer that for additional fees. We also provide staff augmentation and professional services for customizations or turnkey delivery.