Posts Tagged ‘ServiceNow’

5 Benefits Of Business Intelligence Tools For Service Desk Systems

If there is any place in the IT department that sees the most action, it is the Help Desk. All day, impatient managers and confused end users call them in a panic. They want immediate assistance […]

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Case Study: Using Yurbi to Gain Access to Legacy BMC Remedy Data

A large, international bank asked us to help us solve an issue the bank was facing. The bank had just switched its helpdesk system from BMC Remedy to ServiceNow. During this transition, the bank was trying […]

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The Definitive Guide to the Yurbi App

The Yurbi App is the secret sauce of Yurbi and is what sets it apart from other business intelligence (BI) self-service solutions. We’ve mentioned the Yurbi App many times before, but we often get the question, […]

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5 ITIL Questions All Service Managers Should Ask

Service desk managers may often feel that they are losing ground, getting left behind, or just being left out of the conversation. All too often they are overworked, given few resources, and left to their own […]

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Best Executive Dashboard for ServiceNow

ServiceNow is recognized as a leading enterprise IT Cloud company that offers a variety of Cloud-based products to help automate and manage IT service relationships. While ServiceNow is a powerful tool, it leaves some customers wanting […]

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Asking “Do We Need Business Intelligence?” Here are the Top 5 Signs You Do

Are you reading this blog because you woke up this morning with the novel thought in your head that you needed to buy a BI solution today? We didn’t think so. Just like the straw that […]

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10 Signs Yurbi May Be a “Good Fit” For Your Organization

At 5000fish, we believe in being frank. Although we design business intelligence (BI) software, we’re the first to admit Yurbi isn’t right for everyone. In fact, there are a handful of reasons Yurbi might not be […]

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Business Intelligence For Companies Ready To Grow