A common struggle in the business world is change management for business intelligence (BI). A common misunderstanding about BI is that it is a transactional system or IT application. This assumption leads to the through process that traditional change management processes all work the same. The truth is, the pace of change in BI implementations is constant. There is always new data being considered changing along with your business so choosing the right Change Management Analysis Software is dire to your corporation’s success.
Organizational, operational, process, scope, and infrastructure changes (among others) account for a staggering amount of reported issues and problems experienced by businesses. Depending on the which data you look at, changes can result in anywhere from 20%-90% of problems as defined under ITIL terminology. Because these numbers are so large, proper change management analysis software (usually a part of service desk applications) is an integral component of successful businesses.
In the case of change management analysis, Yurbi can be described as symbiotic. Yurbi is a business intelligence platform, capable of integrating siloed data sources to allow a more in-depth and sophisticated analysis of operational processes.
Service Desk & Change Management
Change management is almost always incorporated into a service desk application (such as CA, BMC, HP, Frontrange, etc). These applications make it easy to see when changes occurred, who made them, what problems they were responding to, etc. However, it can be difficult to determine exactly how these changes actually impacted a business’ operations. This is primarily because most data center applications are not fully and bi-directionally integrated.
As an example: if your business uses a service desk application and network monitoring software, you will probably be interested to see how changes (recorded in service desk) to the network affect things like server uptime, bandwidth usage, etc (recorded in network monitoring). Without making any changes to your existing data center systems, you can install Yurbi, integrate it, and see this information.
Yurbi is Symbiotic
I’d like to point out that Yurbi can integrate with a huge variety of applications. Service desk, help desk, asset management, CMDB, inventory, accounting, APM – the list goes on. However, in each of these cases, Yurbi’s role is a symbiotic one. Yurbi serves to augment an organization’s pre existing technology by easily and seamlessly integrating with data center applications. After the Yurbi integration is complete, users can create reports and dashboards based on this combined data, which greatly reduces the time and cost to otherwise perform these analyses.
If your business is running CA, BMC, HP, Frontrange, etc, you can download & fully integrate Yurbi in a matter of hours. After the integration, Yurbi gives users the ability to create ad-hoc or scheduled, customized reports and dashboards based on all the data contained within HP SM. By putting the power of analysis in the hands of a larger quantity of people, Yurbi can help businesses better analyze change management, service level agreement reports, compliance and accuracy, trend reports, and much more. To view a more extensive list of how Yurbi can help businesses running HP SM – please check out our Yurbi & HP whitepaper.
By providing businesses with both real-time and historic change management analysis capabilities, businesses can find ways to standardize processes, increase operational efficiency, and improve business-wide operational visibility.